Frequently Asked Questions

Yes. The essentials are free with no time limit: prayer times and Qibla, the full Arabic alphabet, the Quran, dhikr and duas, 1 active goal and 3 AI Coach messages a day. The Premium subscription unlocks unlimited use and advanced features.

The AI Coach answers with built-in religious safeguards and flags differences between schools of thought when they exist, rather than presenting a single answer as the only truth. It remains an automated assistant, though: for any important religious decision, verify its answer with an imam or a qualified person.

Both the website and the app are available in French, English and Arabic.

The subscription is managed entirely from your App Store account (Settings → [your name] → Subscriptions), never from the app or the website. Cancellation takes effect at the end of the period already paid for.

Refunds are handled directly by Apple under its own policy — we don't have access to your payment details. You can request one from reportaproblem.apple.com.

Part of the subscription is automatically donated every month to our charity partner, Unissons Charity, with nothing extra for you to do. See the Community page.

Never. We don't sell any data and don't use it for advertising purposes. Full details are in our Privacy Policy.

Yes, anytime, from Profile → Privacy in the app. Deletion is immediate and permanent.

Six recognized methods: Muslim World League, ISNA, Umm al-Qura, Egypt, UOIF (France) and the UAE — your choice, in the app as well as on the website.

By email at contact@dinapp.net, or via our Support page — we reply to every message.